Frequently Asked Questions

What Is is a community of IT certification exam takers committed to sharing their exam knowledge and experience with their peers, as well as those looking for free information sources to study for their IT exams. Our members share their knowledge on IT certification exams in convenient .pdf files and .vceplus files.

Please note that is basically an information sharing platform: we do not sell software, neither do we support or troubleshoot it. All we do is let people share their .pdf files and .vceplus files uploads, download files and post their feedback.

Who Can Download The Files?

The files may be downloaded by individuals for their personal use - exam preparation. This means that downloading files for commercial use/reselling is not permitted. reserves the right to block users suspected of reselling the files at our sole discretion.

How Long Will I Receive Updates For The Premium Files That I Purchased?

Free updates are available during 90 days after you purchased Premium files. After 90 days the file will become expired.

What Ways Can I Choose To Pay For The Order? accepts most popular credit cards and debit cards including VISA, Mastercard, American Express, Dinner Club International, Maestro, Solo, JCB, and CarteBleue.

I Took The Exam Today And Failed How Can I Ask For A Refund?

If you fail the exam at the first attempt then you can claim refund or swap exam for any two products of your Choice including the Original. Please visit our Guarantee Policy for more details.